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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Autumn Grant

Autumn Grant

November 12, 2025

5  out of  5
rating by Autumn Grant
"I had the best experience working with Dawn Ellis…she was amazing and very friendly and helpful..needed insurance quickly and she got it all done for me and saved me a ton of money..No one better!! Thank you so much!"
We responded:
"Thanks Autumn for the 5 star review. Dawn is a really valuable part of our team and we are glad you had a fantastic experience working with her! Thanks for signing up and glad we could save you some money! Tim Z, owner."
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Liz Benner

October 9, 2025

5  out of  5
rating by Liz Benner
"Always the most amazing helpful people. Tim & Dawn always go way above to help us"
We responded:
"Thank you Liz for the 5 star review. Thrilled to hear you've had a great experience with our office. We're always shooting for that 5 star experience!! Tim Z, owner"
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Meng Chang

September 29, 2025

5  out of  5
rating by Meng Chang
"Such a great experience as always! Bought a new vehicle and was walked through step by step, on the process and getting it done so quickly! As always, thank you!!"
We responded:
"Thank you Meng for the 5 star review. Glad to hear you've had a great experience with our office. That's always what we are shooting for!! Appreciate you. Tim Z, owner"
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Amanda Brady

September 20, 2025

5  out of  5
rating by Amanda Brady
"I worked with Lisa Hjelm at this office and she was an absolute pleasure to work with. She made it so easy to transition all our policies by being very detailed and thorough and explained all the options and answered all our questions. She went above and beyond by making sure everything was taken care of every step of the way. It can be so overwhelming to even start, but felt that we were really cared for and again, she made it really easy to get done. I definitely recommend her and this office for anyone looking to transition to a new insurance company."
We responded:
"Thank you Amanda for the 5 star review! Lisa is a valuable part of our team and we are glad to hear you've had a great experience working with our agency. Tim Z, owner"
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Jordan Milosevich

September 16, 2025

5  out of  5
rating by Jordan Milosevich
"I've been with Tim Zajicek insurance for a number of years. I've been extremely happy with the service Tim and his team provides. Any change to my policy or change to the insurance that happens nation wide. Tim and his team always contact me and inform me of the changes and what it means for my coverage. Recently I had to make a claim from Storm Damage. If it wasn't for Tim my claim would have been denied. Because of Tim and his team, making sure I have the coverage I need. My claim was approved within 2 weeks. I'm recommending Tim Zajicek insurance to everyone I know. Thank you guys again."
We responded:
"Thanks Jordan for the 5 star review. Glad the claim went well and we were able to help protect your home properly. We appreciate your business- Tim Z, owner"
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Patti Finseth

July 31, 2025

5  out of  5
rating by Patti Finseth
"We can't say enough good things about Tim Zajicek and his agents. We have been with State Farm for many, many years. We are always made to feel like a priority when we need their help. We highly recommend Tim Zajicek and his State Farm agents."
We responded:
"Thank you Patti for your 5 star review! You've been with State Farm for many, many years....and we greatly appreciate your business!! Glad to hear that you have been very satisfied with our service! Tim Z, owner"
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Steph Peterson

July 29, 2025

5  out of  5
rating by Steph Peterson
"State Farm is wonderful to work with. Every time I call, no matter who answers the phone, I feel like I’m chatting with old friends! This team is the best, always to quick to respond to questions or concerns!"
We responded:
"Thank you Steph for the 5 star review! We appreciate you- Tim Z, owner"
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Andrea Todd

June 26, 2025

5  out of  5
rating by Andrea Todd
"I’ve had a great experience working with my State Farm’s Dawn. Dawn is very knowledgeable, responsive, and always take the time to explain my coverage options in a way that makes sense. Whether it’s auto, home, or life insurance, they’ve helped me feel confident that I’m properly protected without being oversold. What I appreciate most is the personal touch—they treat you like a person, not just a policy number. Anytime I’ve had questions or needed help with my policy, the service has been prompt and professional. I would highly recommend them to anyone looking for reliable, personalized insurance support."
We responded:
"Thanks Andrea for the kind review. Dawn is a great team member of ours and we glad she has taken such good care of you! We really do appreciate your business. Tim Z, owner"
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Jennifer Hoffman

June 26, 2025

5  out of  5
rating by Jennifer Hoffman
"Lisa was wonderful to work with. Got a great lower rate when we switched"
We responded:
"Thank you Jennifer for the 5 star review! Glad we were able to save you money! Tim Z, owner"
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Donnie Anderson

June 13, 2025

5  out of  5
rating by Donnie Anderson
"I have been using this Agent/Team for over 10 years and i have NO complaints! In fact, they have always been right there to answer questions or help out with claims! I primarily work with Lisa and she rocks! Always on top of it!!! Thank You!!"
We responded:
"Thanks Donnie for the 5 star review. We appreciate your business all these years!! Thanks for being a great client. Tim Z, owner"
Profile photo of Laurence Gingerich

Laurence Gingerich

June 12, 2025

5  out of  5
rating by Laurence Gingerich
"Lisa makes an effort to answer any land all questions in a concise and timely manner whilst also making sure my plan fits me the best it can. Very lovely woman and I highly recommend"
We responded:
"Thank you Laurence for the 5 star review! Thank you for being a fantastic client. We appreciate you- Tim Z, owner"
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savannah henne

June 4, 2025

5  out of  5
rating by savannah henne
"Lisa has been so helpful & is always very prompt when I have any questions or concerns! She is always looking for ways to improve my plan that will benefit me in the long run, very trustworthy & reliable."
We responded:
"Thank you Savannah for the 5 star review! We appreciate your business- Tim Z, owner"
Profile photo of Linds Brotz

Linds Brotz

May 23, 2025

5  out of  5
rating by Linds Brotz
"I've been a customer of this agency for many years for a variety of policies for home, auto and recreational vehicles. Lisa always goes above and beyond: prompt responses to my questions, competitive pricing, and thorough follow-through. Most recently I had a stressful life event and Lisa was able to get my policies added in record time and put my mind at ease. Kudos on such great customer service!"
We responded:
"Thank you Linds for sharing your feedback! We are thrilled to hear you've been extremely happy with our office. We strive to take of our customers and provide the best value possible for our clients. We appreciate you- Tim Z, owner"
Profile photo of Chris Field

Chris Field

May 21, 2025

5  out of  5
rating by Chris Field
"I'm a new customer, switching after 20+ years with my last agent who retired. Dawn reviewed my current insurance and identified coverage gaps and opportunities. She also jumped in with my new home purchase and a weird association contract. She's made this all very stress-free. With this level of service, I'm expecting to be here for the next 20+ years. Thanks for the fantastic welcome to the agency!"
We responded:
"Thanks Chris for the feedback! Dawn is a valuable part of our team and we are glad to hear you've had a great experience working with her. We appreciate your business! Tim Z- owner."
Profile photo of Amy Schowalter

Amy Schowalter

May 16, 2025

5  out of  5
rating by Amy Schowalter
"I’ve been with State Farm for many years and Tim and Lisa have always been very helpful and are always on top of my requests. Lisa always will get back to me right away and is the nicest and most pleasant person to address my requests."
We responded:
"Thank you for the 5 star review Amy!! Its great to hear you've had a great experience with our office...that's what we aim for every time! We appreciate your business. Tim Z, owner. "
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Shannon Hays

May 14, 2025

5  out of  5
rating by Shannon Hays
"I have been with this insurance company for awhile now and I am very happy with the service that I receive from them. They are always helpful and easy to work with. I highly recommend this Agent."
We responded:
"Thank you Shannon for the 5 star review!! We appreciate your business and I'm glad to hear you've had a great experience with our office! Thanks- Tim Z, owner"
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John Gatlin

May 12, 2025

5  out of  5
rating by John Gatlin
"Dawn is personable, intelligent and pleasant to talk to."
We responded:
"Thanks for the 5 star review John! We appreciate your feedback and glad you've had a positive experience with our office- Tim Z owner"
Profile photo of Joel J

Joel J

May 2, 2025

5  out of  5
rating by Joel J
"I have been with Zajicek State Farm agency for awhile and I couldn't be more pleased to have State Farm and Tim's office as our insurance agents. Most recently I have had the pleasure to work with Lisa and she went above and beyond to help us understand our options and what works best for us. Lisa is A+ Great Agency to work with!"
We responded:
"Thanks Joel for the great feedback. Glad to hear that you've had a positive experience with our office. Lisa is a rock star team member of our agency, and she takes great pride in providing exceptional service to our clients. Thank you for your business- Tim Z, owner. "
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John Johnson

May 1, 2025

5  out of  5
rating by John Johnson
"Nothing but great things to say. Tim goes above and beyond for us whenever we need help or have a claim. Super fast responses and super fast service. I would highly recommend going through Tim at State Farm for all of your Insurance needs!!!"
We responded:
"Thanks John for the review. We appreciate your business all these years. We really aim to provide exceptional service to our clients! Great to hear you've experienced that from our team. Tim Z, Owner"
Profile photo of Breonna

Breonna

April 24, 2025

5  out of  5
rating by Breonna
"I have worked with Lisa for close to 10 yrs. She has always made every transition easy and understandable! From home owners insurance to renters and car insurance for myself and teen drivers, Lisa has always helped me get the best price I can for my family! No scams or hidden fees. Highly recommend"
We responded:
"Thanks Breonna for the kind review! Lisa is an awesome team member and we are so lucky to have her. Glad you have had a great experience with our office- Tim Z, owner."
Profile photo of Bob Burtman

Bob Burtman

February 6, 2025

5  out of  5
rating by Bob Burtman
"I can't say enough about Tim, Andrea and Lisa at the Cottage Grove St. Farm. All are friendly and know what they are doing, they treat you like family. I have had them as my insurance agents for over 10 years and they always get back to me with a call or message in a timely manner. They not only deal with my insurance needs but are also interested in me personally. If you are looking for an agency stop looking and contact the Zajiceks today."
We responded:
"Thanks Bob for the kind words. We appreciate your business over all these years and am thrilled to hear you've had a great experience with us. That's what we are aiming for every time! Tim Z- owner"
Profile photo of Katie Walton

Katie Walton

January 16, 2025

5  out of  5
rating by Katie Walton
"Everyone is super polite, courteous, and beyond helpful! Lisa and Andrea were so helpful with transitioning my insurance when I switched States and again when I got a new vehicle. I spoke with Tim briefly and he was very nice and professional as well! Super happy with them!"
We responded:
"Thank you for the 5-star review Katie! Moving from one state to another can be overwhelming! I'm glad we made the transition easy for you. Tim Z, owner."
Profile photo of Kayla Swenson

Kayla Swenson

January 8, 2025

5  out of  5
rating by Kayla Swenson
"My husband and I had a great experience working with Lisa to get a new homeowners policy while we navigated closing two days before Christmas. She was incredibly knowledgeable, responsive, and thorough, and also helped us get our vehicle insurance switched over. Lisa and this office are great and I look forward to continuing working with them!"
We responded:
"Kayla- thank you for the awesome review! Lisa has been a valuable team member of our agency for a very long time!! We want our customers to always receive top notch service no matter who they work with at our agency. Thanks for the positive feedback- Tim Z, Owner."
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Mandy Lusti

December 6, 2024

5  out of  5
rating by Mandy Lusti
"Best insurance agent ever!!"
We responded:
"Thank you Mandy!! Appreciate your kind words. Tim Z- Owner"
Profile photo of Nicholas Wood

Nicholas Wood

October 29, 2024

5  out of  5
rating by Nicholas Wood
"Great customer service"
We responded:
"Thanks Nick! Appreciate the feedback- Tim Z"